At Novashops, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.novashops.com.
Information We Collect
We collect the following information:
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Personal Identification Information: Name, email address, phone number, shipping address, billing address, etc.
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Payment Information: Credit/debit card details, UPI, PayPal, or other payment gateway data. We do not store your payment information directly; it is securely processed through our third-party payment provider.
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Device Information: IP address, browser type, time zone, and cookies that help us analyze user behavior and improve our website experience.
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Order Information: Products viewed, added to cart, wishlist activity, and purchase history.
How We Use Your Information
We use your data to:
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Process and fulfill your orders
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Communicate with you about your purchase, shipping updates, or promotions
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Prevent fraud and secure our platform
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Improve our website, services, and customer experience
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Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
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Payment gateway providers (like Razorpay, PayPal, Stripe, etc.)
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Shipping and logistics partners
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Marketing and analytics services (e.g., Google Analytics, Meta Ads)
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Legal authorities if required by law
Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your data
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Withdraw consent at any time
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Request data portability
Cookies
We use cookies to personalize your shopping experience and analyze traffic. You may disable cookies in your browser, but this may affect your experience on our site.
Data Retention
We retain your personal data as long as necessary to fulfill your orders and obligations, unless a longer retention period is required by law.
Contact Us
For any questions regarding this policy, email us at support@novashops.com.